Access to services that require the library’s PIN authentication will be blocked after six (6) consecutive failed login attempts. These services include library self-service stations, entering the libraries during self-service hours, OUTI Web Library, eLibrary services and Varaamo. Locking the account after incorrectly entered PIN protects your user data from security breaches.
If you have connected an email address to your library account, you can order a link through which you can change your PIN at the OUTI Web Library. Use the ”Forgot your PIN?” link that opens behind the Login button.
You can also receive a new PIN in person by visiting the library. A PIN will not be disclosed by phone, email or through the customer service chat.